These terms of sale are an agreement (“agreement”) between you and us to purchase the items in your order. Please read this agreement carefully. By submitting your order (1) you agree to all of the terms of this agreement, (2) you are consenting to enter into this agreement in electronic form, and (3) your click shall constitute your electronic signature accepting this agreement. If you do not wish to accept this agreement, you should not order any products through our website.

By submitting an order, you represent and warrant that all personal information you have entered for the order is valid.

Except with respect to out of stock items, you cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by us. You should notify us immediately if discrepancies are noted in the acknowledgment.

We do not currently accept orders from all addresses. At this time online, Hoyu Malaysia only accepts and ships orders within Malaysia (include Sabah & Sarawak).

Hoyu Malaysia makes a reasonable effort to provide correct inventory information on its web site. If an item you have ordered is not in stock after the order has been placed, you will receive an email (if an email address has been provided)  indicating that the product is not in stock and when we expect stock to be available. We reserve the right to cancel orders for out of stock items at any time by giving e-mail notice to you.

We attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content of our website are accurate, complete, reliable, current, or error-free.

All prices on our website are listed in ringgit Malaysia (RM). Prices do not include shipping or handling fee, which shall be charged on all orders as applicable and will be indicated at the time of your order.

In the event a product is listed at an incorrect price due to typographical or other error in pricing, we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.

When you visit our website, place an order or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or through phone calls. You agree that all agreements, notices, disclosures and other communications that we provide to your electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers the current transaction only. Future transactions will require additional consent.

In no event will we be liable to you for any incidental, special, punitive, exemplary, or consequential damages arising from or connected with this agreement or your use or the performance of any product, regardless of whether we know or have reason to know of the possibility of such damages. Some states do not allow exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will our liability for any claim of any kind, whether based in contract, warranty, tort, strict liability or otherwise, for any losses or damages arising out of, connected with, or resulting from, this agreement or the performance or breach thereof, or any product or the use or performance thereof, exceed the amount paid by you for the product.

We provide our services to you subject to our terms of use, and your order and purchase are also subject to those terms which are incorporated herein. In the event of a conflict between our terms of use or privacy policy and these terms of sale, these terms of sale will control. We reserve the right to make changes to our site, policies, terms of use, privacy policy and these terms at any time. If any part, term or provision of these terms shall be held illegal, unenforceable or in conflict with any law of a federal, state or local government having jurisdiction over these terms, the validity of the remaining portion or portions shall not be affected thereby.