All items will be bubble-wrapped and delivered in a plastic courier bag. In the process of delivery, it might cause

Pending – payment is still pending. Processing – we are picking your order in our warehouse. Completed – your order

Yes, that option is available during your checkout process.

If orders are undelivered during the first try, courier service company will contact you for further arrangement. If you require

If your order has not been delivered by the promised delivery lead-time, Please email our customer service at enquiry_letter@color.my.hoyu.com, we

Sorry, it is not possible for us to change the delivery address after confirmation, please make sure your delivery address

Sprry, we do not offer international shipment.

Please check your order status by logging into your account.

Please kindly visit our Shipping Info for detailed information.